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PRIVACY POLICY

FIRST CLASS CONCEPT PRIVACY POLICY

This page outlines how First Class Concept collects, uses, and protects your personal data. We are committed to safeguarding your privacy and ensuring transparency in our data handling practices.

FIRST CLASS CONCEPT – PRIVACY POLICY

Effective Date: 01/01/2025

At First Class Concept, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services or visit our website.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: name, email address, and phone number.

  • Travel Details: pickup and drop-off locations, travel preferences, flight information.

  • Payment Information: if applicable, for secure transactions.

  • Usage Data: information about your interactions with our website or services (e.g., browsing behavior, device information).

2. How We Use Your Information

Your information is used to:

  • Process and manage bookings, inquiries, and personalized quotes.

  • Communicate with you regarding your reservations or service updates.

  • Improve our services, website experience, and customer relations.

  • Comply with legal obligations and prevent fraudulent activity.

3. Data Sharing and Security

We do not sell or share your personal information with third parties, except:

  • With trusted service providers necessary to deliver our services (e.g., payment processors).

  • When required by law or legal proceedings.

Your data is stored securely, and we implement industry-standard measures to prevent unauthorized access, alteration, or misuse.

4. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your information (subject to legal obligations).

  • Object to certain uses of your data or withdraw consent where applicable.

To exercise these rights, please contact us at: [email protected]

5. Cookies and Tracking

Our website may use cookies to enhance your browsing experience.

You can adjust your browser settings to refuse cookies, but some features of the site may not function properly as a result.

6. Updates to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available at: www.firstclassconcept.fr/privacy-policy

Regulated Activity:

First Class Concept operates in compliance with French and European regulations governing the transport of passengers for hire (VTC – Voiture de Transport avec Chauffeur).

Our activity is subject to professional licensing, insurance, and data protection standards as required by French law and the Règlement Général sur la Protection des Données (RGPD / GDPR).

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can reach us at:

📧 [email protected]

📞 +33 (0)6 84 70 00 46

🏢 17, rue du Colisée, 75008 Paris, France